I have tried many times to integrate WooCommerce Subscription into Atlos, but I can’t seem to get it to work. Every time I try to pay from the WooCommerce checkout, it doesn’t redirect to the Atlos checkout. Interestingly, this also happens with the original plugin. I have configured the merchant ID and API key correctly. Am I missing something else?
I need to integrate it with this WooCommerce subscription plugin because my website is already built with it and I can’t migrate to YITH. Any recommendations?
The way it’s supposed to work, is that “Pay with Crypto” button should be added to the page after the checkout page. It does not really redirect to Atlos. Could you share a screenshot of the page you see right after checkout?
The button is added with JavaScript. If you don’t see it, could you share the browser’s console output?
I understand that the process is that the user goes to the WooCommerce checkout in WordPress and, when choosing to pay with the Atlos gateway and clicking “process payment,” they are then redirected to the Atlos checkout where they are shown the payment options supported by you, such as paying with their wallet address, QR code, etc., and no further user data is collected because, thanks to the plugin, the data entered in the WooCommerce checkout is sent to the Atlos checkout, and when the customer pays, they are redirected back to my website, correct?
Right. Everything is correct. Except, there is no need to redirect the user back to your website, because the payment is completed without leaving your website. The widget (the popup) simply closes and the user is taken to your “Thank you” page.
What we are noticing is that when clicking on “buy,” the user is redirected to the “Thank you” page and the pop-up never appears, so the order always remains “pending” because it can never be paid for. Is this a known issue? We have disabled all our security protections and tested it on a blank WordPress site, and the same thing happens. Perhaps the plugin is not compatible with the latest version of WooCommerce?
No, we haven’t observed that, and the plug in was updated not too long ago. If the popup doesn’t appear, it means there is a JavaScript error. Could you look in the browser console and export everything from there as a text file and email to support @ atlos?
We will contact you. On another note, is there a way to make the WooCommerce plugin compatible with WooCommerce Subscriptions instead of YITH? How much would that development cost us?
It should be fairly straight forward. We chose YITH, because it had a free version. You can just look at the source of our plugin and see what needs to be changed to make it work with WooCommerce Subscriptions. I’d say it shouldn’t take more than a couple of hours.